All accounts payable activities for RWE provided by Innogy SSC are being transferred to a new service provider, Capgemini from 1st August 2019. The following RWE entities will be using this service provider going forward:
- RWE Generation UK
- RWE Generation NL
- RWE Generation SE
- RWEST UK
- RWEST CZ
- RWEST DE
- RWE AG
- RWE Power AG
As a consequence, the contact details for the helpdesk will change, however it is important to note that there will be a transitional period between Innogy SSC and Capgemini to ensure a smooth process. The contact details for the helpdesk depending on geographical location will be as follows:
Geographical location | Phone Number |
United Kingdom & Netherlands | +44 179 389 2016 |
Germany | +49 201 5179 9993 |
The process for submitting invoices will remain unchanged for now until further notice. We will notify all impacted parties including suppliers within an appropriate timescale in order to make reasonable adjustments should these be necessary.