HR goes digital

From appointment to professional development

Both the digital and the sustainable transformation of the RWE Group depend greatly on the company’s ability to successfully recruit new talents. RWE enjoys an excellent reputation, is highly regarded as an employer in Europe, and is highly ambitious when it comes to digitalising its HR processes.

The HR departments in the Group make use of chatbots, opportunities for process automation and new onboarding strategies to future-proof their HR marketing. Digital report books and online applications are gaining ground in young people’s professional training. RWE also scores with a multimedia careers portal that’s constantly being updated, in addition to its presence in careers networks and on social media.


Digital assistance with HR topics – Chatbot Sam

Chatbot Sam provides assistance to RWE employees in many HR-related areas. They can ask Sam a question or pick a particular HR topic. The chatbot provides general or specific information and supplies links that lead to the answers being sought. It’s a way to find contacts and also to receive documents and forms directly. Sam was designed to provide the best possible assistance when co-workers have questions, and can offer effective and uncomplicated assistance. Chatbot Sam learns continuously, which means it can answer a steadily growing number of questions from employees.

A smiling robot named Sam with a logo, surrounded by a geometric network and waves.

Digital elements in training

  • RWE Power AG makes use of Augmented Reality training systems to provide instruction in welding for apprentice construction mechanics during their basic training stage. These are expanded AR simulators with real components and applications. A Learning Management System combines theory, simulation-based exercises and real training in the welding booth. The method follows the “gamification” approach, since it combines typical game features with learning processes, which makes it highly motivational. Experience shows that “beginner” welders learn faster and more effectively with this kind of virtual practice.

  • Maintaining written proof of training is prescribed in job-based training and education programmes for all occupations. The apprentices are obliged to carefully maintain a training record in the form of a report booklet. In turn, the trainers are obliged to ensure the apprentices maintain this record and to review the proof of training at regular intervals.

    Report booklets and other documents can be compiled digitally, easily and quickly with the planning and management program “Magellan” from Guidecom, which has been used at RWE Power AG for a number of years. These can be accessed online from almost anywhere, and can be correctly arranged, sorted and printed at the push of a button. The trainers and training officers also receive an email as soon as a report booklet has been sent. After checking the reports, they can then approve them, at which point the apprentice receives a confirmation email.

    Screenshot of a software interface displaying information about Max Mustermann, including training details.
  • VOCANTO is the specialist in digital, computer-based learning. Even complex content is clearly explained at a practical level using richly detailed 3D animations, practical simulations and descriptive videos. VOCANTO provides both broad and in-depth theoretical knowledge for many types of apprenticeship.

    Due to the Covid pandemic, apprentices at RWE Power AG had to undergo training while working from home for extended periods and the application made a great contribution towards enabling their theory training to continue.

    A laptop displays an automotive part, with a grey compressor prominently featured on a white background.

RWE drives digital accessibility forward

All employees at RWE must be able to work effectively and without complications. Applications are developed, tested and adapted with an eye to digital accessibility. This ensures that the software being used is equally accessible for all employees. Thus, for example, a real-time subtitling function was installed for MS Teams to enable digital, international and also inclusive collaboration. Many other digital applications make working at a PC easier, including eye or voice control. A dedicated office has been set up to keep driving digital accessibility forward.

An illustration of a digital workspace with tools for analysis, including graphs, audio controls, and a pen for notes.

Efficient processes for joiners/movers/leavers

Smooth and standardised processes for onboarding, internal job changes and offboarding – joiners, movers, leavers – are essential for RWE. By harmonising these processes across the group, employees and managers benefit from consistent quality, an improved user experience and optimised information provision. This allows processes to be automated and continuously optimised. Digital information, documents and checklists efficiently support employees and managers in all JML processes and increase the satisfaction of all involved.

An illustration depicting three concepts: Joiner, Mover, and Leaver, with people interacting in various settings.

AI-powered CV Matcher helps talents find a fitting job

The RWE CV Matcher leverages AI to efficiently connect talent with suitable job opportunities. Once you have uploaded your CV to the CV Matcher, it analyses the anonymised resume and suggests fitting job openings based on the candidates’ skills, experience, and career goals. This provides job seekers with an easy, precise search experience without the overwhelm of browsing numerous job listings. Recruiters benefit from a quicker, more targeted selection of qualified candidates – making it a clear win for both sides.

A schematic representation of a CV featuring a space for a profile picture and several listed points.

PitchYou: Applying via WhatsApp

With the new WhatsApp application option, PitchYou makes applying at RWE faster and more convenient. When candidates click “Apply with WhatsApp”, the PitchYou technology instantly checks if this option is available for the respective job offer. Candidates then receive a country-specific application form via WhatsApp which they can fill out and directly send back with PitchYou. The data is securely transferred to the recruitment system and automatically deleted by WhatsApp after 24 hours. PitchYou provides an easy way to apply for jobs at RWE.

A person is working on a laptop while holding a mobile phone. The table is light and tidy.

Learn more about Digitalisation @ RWE themes and projects

Digital energy production

The new industrial revolution – smart technologies and modelling offer an insight into the energy production of the future.

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Digital processes

More than just apps – RWE sets standards for future-oriented work via smartphone, tablet and PC.

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Visualisation & Virtual Reality

The virtual world of RWE – from digital communication via video studio and simulations using Augmented Reality.

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